Here are some of the services provided to our client companies:

Profit generating knowledge base with complete customer information.
Arcadium customer management gives sales associates the information needed to sell more vehicles! The system tracks the term of finance and lease contracts for sales follow-up as the contract term expires. The system can also look at service files to evaluate the service history of a customer's vehicle to project the customer entering a buying cycle. Customers can be automatically contacted by email, electronic fax, or mail to communicate special events or promotions. All of these actions happen without the need for user intervention. Just set the process up once and it happens regularly on your schedule. Dealers can also use the system to make sure that all customers are contacted according to dealership requirements.

Integrated customer management.
The Arcadium program is integrated into all customer facing dealership operations. This insures that data is captured properly and all dealership associates are aware of the special needs and activities of their customers. In sales operations Arcadium is used to track up-to-the minute inventory information along with pictures of the vehicles (if desired). Prospect information can be moved to the dealers billing system and in house management system as soon is a deal is reached. Parts department associates access customers through the Arcadium system and seamlessly open an invoice in their management system. In service Arcadium gives service writers, warranty staff, management and technicians quick access customer and vehicle information. Each time anyone speaks to the customer that activity is automatically noted in the Arcadium system. Arcadium even tracks payment commitments and tells accounts receivable associates who needs to be contacted.